Sr. UX Strategist/Designer
Chris Gaerig
Current Status: Fully employed
Samples available upon request
Current Status: Fully employed
Samples available upon request
Hi, I'm Chris, a Senior Product Design with extensive experience in enterprise software, marketing, games, and application design. Over the course of my career, I have helped brands and companies develop their visions for the future and improve the lives of their customers through UX research, design, and validation.
I hold a Master of Science in Information, specializing in Human Computer Interaction, from the University of Michigan-Ann Arbor, and am currently seeking full-time employment. Previously, I have worked as Sr. UX Designer/Strategist at Genius Sports and MXM, UX Strategist at Iteration Group, and as a UX Designer and Information Architect for MXM, Avatar Labs, Left Field Labs, Midnight Oil Agency, and Organic, Inc.
October 2021 - Present
• Worked with multidisciplinary team to design and develop web and mobile applications for productivity tracking at large scale produce farms
• Performed user testing and research on-site with field workers and office administrators
• Mentored a junior designer via weekly one-on-ones and design reviews
• Partnered with product managers to define the product roadmap and create spec documentation
• Managed the design and feature backlog, and launched multiple features based on user and customer feedback
Clockwise from top left: User flow of employees changing employers; toast notification for successful action on mobile app; creation of a new timecard in web app
August 2019 - October 2021
• Led the UX design of the live operated game WWE Champions
• Coordinated with multidisciplinary team to reimagine the homescreen, limited-time event experience, Faction/social hub, and equipment management screens
• Created product specification documents to outline, cost, design, and develop new and revised features
• Helped to define and establish new project workflow to streamline design and development
• Educated and worked with international members of the UX team based in Hanoi, Vietnam
Redesign of WWE Champions Faction/Social hub
September 2017 - May 2019
Worked with international team of product owners, engineers, and stakeholders to design and develop consumer- and sport-facing software solutions
Assisted the Head of UX in the creation and implementation of a company-wide UX design process
Created sports betting-focused widgets, which have been sold to major US publishers
Designed a real-time betting prototype for the National Hockey League, and showcased the concept in person to league stakeholders and fans
Performed formal evaluations on existing products to determine opportunities for improvement and redesign
Utilized Material UI and company style guide to generate wireframes and deliverables
Top: Widget that has been sold to multiple major US publishers
Bottom: Prototype interaction flow for NHL betting app
May 2017 - August 2017
Followed BRD to establish provider-facing solution for input and tracking of patient data for Allergan, a cosmetic medical and pharmaceutical brand
Redesigned a customer reward experience for Allergan
Performed content strategy and information architecture in order to redesign the Sun-Maid Raisins consumer-facing site
Wireframe and screenshot of live Sun-Maid Raisins product page
April 2015 - March 2017
Led the design of multiple projects, including overseeing and mentoring multiple UX designers
Acted as the project manager, coordinating directly with the client on all meetings and regarding all deliverables
Recruited users and performed user interviews and usability testing, both remotely and in person
Created research briefs, which included stakeholder and user interview findings, competitive analysis, Google Analytics reviews, heuristic analysis, and action plans for the project
Designed multiple applications through the creation of sitemaps, user flows, wireframes, and interactive prototypes
Presented projects and deliverables to core groups of stakeholders, as well as executive boards for final approval
Desktop/mobile wireframes and sitemap for digital mortgage application process (mortgage estimation page)
October 2014 - May 2015
Designed the information architecture and UX for Omnia nightclub chain
Created user flows, wireframes, and sitemaps for multiple entertainment websites
Developed internal UX standards to implement within the company
Wireframes and live version of the Omnia nightclub website
August 2014 - October 2014
Developed wireframes and user flows for multiple responsive consumer-facing video game websites and experiences
Created social gaming experience, which released on Amazon, focused on the HD release of Final Fantasy Type-0 (view Square Enix promotional video)
Final Fantasy Type-0 Twitter Battle campaign, launched and hosted on Amazon
May 2013 - May 2014
Presented wireframes to clients for review
Wireframed responsive e-commerce websites
Participated in planning and implementation meetings
Developed user flows and site maps for responsive websites and dedicated mobile applications
“Chris’s contributions on his projects are easy to compliment and endorse. He’s a fantastic designer who consistently exceeded all expectations placed upon him; his work was brilliant and impressive.”
Product Strategy Creation and Documentation
User Interviews
Stakeholder Interviews
Competitive Analysis
Analytics Review
Personas
Survey Creation and Collection
Heuristic Review
User Flows
Site Mapping
Wireframing
Technical Annotations
Development Handoff
Prototyping
Usability Testing
Stakeholder/Client Presentations
Figma
Sketch
Jira
Confluence
Illustrator
Photoshop
InDesign
InVision
Master of Science - Human Computer Interaction
2012 - 2014
Bachelor of Arts - English, American Culture
2004 - 2008
Email: cgaerig@gmail.com
Phone: (313) 330-7027
Location: Los Angeles, CA